Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Curvinia Floyd

Curvinia Floyd

March 12, 2026

5  out of  5
rating by Curvinia Floyd
"Mark Redmond, and his staff are always very knowledgeable and helpful everytime I have to contact them for anything. Thank you 😊."
We responded:
"Curvinia you are truly a blessing thank you so much for the 5 star! We hope you and your family are in great health. God bless! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of melissa hopewell

melissa hopewell

March 10, 2026

5  out of  5
rating by melissa hopewell
"They get you what you need. And more. There great people. And always there when you need them."
Profile photo of Kevin A

Kevin A

March 7, 2026

5  out of  5
rating by Kevin A
"Very Professional and exceeds all my expectations."
We responded:
"Kevin thank you so much for the amazing review! You and Carrie are such a blessing and always a pleasure speaking to. We appreciate you trusting our State Farm agency with your insurance needs! Looking forward to a prosperous New Year with you guys! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of Jack Kline

Jack Kline

March 3, 2026

5  out of  5
rating by Jack Kline
"Mark was and always is extremely helpful ! 10/10"
Profile photo of Bob Petrik

Bob Petrik

February 13, 2026

5  out of  5
rating by Bob Petrik
"The office staff has always been extremely helpful when problems happen and are very knowledgable about the products. Also, they are proactive in assuring my coverage is the best value for the money."
Profile photo of Randy Yunker

Randy Yunker

February 11, 2026

5  out of  5
rating by Randy Yunker
"Mark provided me with an update on my car insurance policy indicating that I would be saving $200.00 on the premium. That was awesome. I always appreciate the timely and quality service that State Farm has and continues to provide for us."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sharif Kateeb

Sharif Kateeb

February 4, 2026

5  out of  5
rating by Sharif Kateeb
"Five stars for State Farm! I called in to get a quote for my new car and spoke with Haley. She was so easy to talk to and made me feel right at home. The best part? The price was much better than what Allstate was offering. I’m very happy I made the switch"
Profile photo of Joyce May

Joyce May

February 3, 2026

5  out of  5
rating by Joyce May
"Haley called to check to see if I had called requesting a service. She questioned whether I was really making the call. She immediately called me and it was in fact a fraudulent call. She saved my credit card from being charged by someone pretending to be me😖 I really appreciate her fast response in this situation."
Profile photo of dave adair

dave adair

February 2, 2026

5  out of  5
rating by dave adair
"great job"
We responded:
"Dave, thank you for the 5 star! We hope you and Jaci are enjoying the new home! We truly appreciate you guys! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of Kevin Riley

Kevin Riley

January 14, 2026

5  out of  5
rating by Kevin Riley
"Great insurance team!!! I have all my vehicles, home and a life policy covered with st. Farm. I am very pleased with mark"
We responded:
"Kevin, thank you for the 5 Star! We hope you had an amazing birthday over the weekend! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of Tim Tice

Tim Tice

January 13, 2026

5  out of  5
rating by Tim Tice
"We are so pleased with Mark's attention to our insurance needs. Our premiums went down this year, thanks to his industry prowess. I've called his office at various times, they've always responded. He personally called me back onece when I had an issue with a rental car. They're the BEST!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Charlie Copenhaver

Charlie Copenhaver

January 10, 2026

5  out of  5
rating by Charlie Copenhaver
"Great guy and his whole crew very helpful personable"
We responded:
"Charlie, thank you kindly for the 5 star! You and Jennifer are always a pleasure to speak with! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of Sinai F.

Sinai F.

December 31, 2025

5  out of  5
rating by Sinai F.
"Great service no issues or worries. Thanks"
We responded:
"Thank you for your 5-star review! Our team and I are happy to be your good neighbor!"
Profile photo of Dan Pelletier

Dan Pelletier

December 12, 2025

5  out of  5
rating by Dan Pelletier
"Thanks Mark. Very speedy service and a great agent to work with. Happy Holidays to yourself and the Family"
Profile photo of Jon Bennett

Jon Bennett

September 25, 2025

5  out of  5
rating by Jon Bennett
"Mark was extremely helpful and explained everything so that I understood every policy and the benefits"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to serve you and your family!"
Profile photo of Barbara Beyersdoerfer

Barbara Beyersdoerfer

June 17, 2025

5  out of  5
rating by Barbara Beyersdoerfer
"Jenny was very patient with me. And Mark is very knowledgeable. He saved me lots of money by helping me switch from my current carrier. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Melissa Way

Melissa Way

May 20, 2025

5  out of  5
rating by Melissa Way
"Haley is absolutely the nicest person. She always makes sure that all of my questions are answered. She even lets me talk about things not necessarily about a claim. She's great. I am super happy with my choice to have State Farm Insurance with Mark Redmond and Haley."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of gianna waterman

gianna waterman

March 24, 2025

4  out of  5
rating by gianna waterman
"Hailey is an AMAZING representative. We have constantly had billing problems (we hate State Farm for that) but I have spoken to her many times and she is always kind, knowledgeable, and patient. Working in customer service myself, I see the effort she puts in to make each customer happy, she deserves a raise ;)."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Profile photo of Anthony Harlow

Anthony Harlow

March 13, 2025

5  out of  5
rating by Anthony Harlow
"I can’t say enough good things about Haley and Jenn at Mark Redmond State Farm! They are incredibly helpful, always quick to respond, and go above and beyond to provide excellent service. Whether I had questions about my policy or needed assistance via email, they were prompt, knowledgeable, and made the process stress-free. Their dedication to customer service truly stands out. Highly recommend reaching out to them for your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jeffrey G

Jeffrey G

February 14, 2025

5  out of  5
rating by Jeffrey G
"What makes this State Farm agency great is its personnel (Marc Redmond, Haley Colt,...) who are very efficient and diligent in providing responses to our needs. As an international business with many specific needs, State Farm has come through with proper service requirements so as to help move our business forward. Would highly recommend this particular group if you are interested in fast, courteous, and efficient services."
We responded:
"Hey Jeff, we truly appreciate the amazing review! We have truly appreciated your business at our agency over the years and always a pleasure speaking with you! Glad to hear the business is still thriving! Take care my friend. Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Profile photo of Jazmin Garcia

Jazmin Garcia

February 10, 2025

5  out of  5
rating by Jazmin Garcia
"I really had a great experience here by far the best. I was in need of looking for a new car insurance since the previous one that I had was just no longer benefiting me and when I first came in, I was attended very quickly and I got all my answers questions and everything was very friendly environment along with fascinating equipped, and I was out in less than 30 minutes. By far, probably one of the best experiences that I’ve had so far in regards of car insurance since I am used to having bad service with rude people. Jenny was very kind, informative and patient. I am most definitely going to let friends and family know that they should come here!"
We responded:
"We are happy to help you with your new car auto insurance, and we thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Mark Redmond State Farm Agency!"
Profile photo of Patricia Mahany

Patricia Mahany

January 21, 2025

5  out of  5
rating by Patricia Mahany
"We saved a significant amount of money by bundling our car and home insurance with State Farm. Their agents are very helpful and friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ary Gonzalez

Ary Gonzalez

January 17, 2025

5  out of  5
rating by Ary Gonzalez
"Fuimos en búsqueda de un seguro para carro, nos atendió Jennifer super amable,atenta y nos explicaba cada detalle a pesar que de no hablamos muy bien el inglés tuvo mucha paciencia con nosotros. Estoy súper conforme con mi visita todos fueron super amables 😌. Le recomiendo ir a esta sede !!"
We responded:
"¡Hola Ary y gracias por tu amable reseña de 5 estrellas! ¡Nuestro deseo es brindar un servicio impecable de 5 estrellas! ¡Disfrutamos conocerlo y esperamos ayudarlo a usted y a toda su familia con todas sus necesidades de seguros y servicios financieros en el futuro! ¡Gracias y abundantes bendiciones para ti y tu familia! Translation Hello Ary and thank you for your gracious 5-star review! Our desire is to provide 5 Star impeccable service! We enjoyed meeting you and hope to assist you and your entire family with all of your insurance and financial services needs in the future! Thank you and Abundant Blessings to you and your family!"
Profile photo of BRIANA COLT

BRIANA COLT

October 15, 2024

5  out of  5
rating by BRIANA COLT
"I will be recommending this agency to all my friends. Their prices are very reasonable and their service is phenomenal. Thank you Haley for all of your help."
We responded:
"Thanks Briana. Haley is a great addition to our office. The greatest compliment we can receive is a referral. Welcome to Redmond Insurance Family."
Profile photo of Bobbie Thompson

Bobbie Thompson

August 20, 2024

5  out of  5
rating by Bobbie Thompson
"I been with State Farm for 25 years l’ve never had any problems with any of my claims. They were taken care of in a timely manner. When I would call ofc with questions they were always willing to help"
We responded:
"Hello Bobbie!! Thank you for the positive review. We always enjoy talking to you when you call into the office. We are glad the claims office takes care of your claims as unfortunate as they may be. Thank again and we appreciate you!!"